Often as a first step to trouble shooting we will ask for the Log Files associated with Visual Planning or other Planifi based applications. These files are typically found in a folder named Log on the Web Server in a directory similar to the image below. We recommend that you Zip all of the files from that day and include them in what you are sending.
How to Provide API Log Files to Support Print
Modified on: Thu, 30 Aug, 2018 at 11:38 AM
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