Customer Knowledge Base

Publicly available solutions for Project Analyzer customers.

How to Send API Log Files as Zip Files
In some instances, we will request that you send us log files associated with Visual Planning or another Planifi application. To do so, please look for the...
Tue, 23 Jul, 2019 at 3:18 PM
How do I reset my user settings?
Project Analyzer's user settings allow users to save their preferred interface setup from session to session.   Interface compone...
Wed, 30 Nov, 2016 at 1:32 PM
Steps to Upgrade Analyzer API
 Steps:     Unzip the API folder sent from Planifi.  If you have not received one please email  The files are customer specific so y...
Thu, 19 Jul, 2018 at 6:37 AM
How to Provide API Log Files to Support
Often as a first step to trouble shooting we will ask for the Log Files associated with Visual Planning or other Planifi based applications.  These files ar...
Thu, 30 Aug, 2018 at 11:38 AM
What version of Project Analyzer is my team using?
To see a list of the users on your network and the version of the Project Analyzer client they're running, you can use the "Version In Use" ma...
Fri, 13 Mar, 2015 at 2:56 PM
"Object reference not set" error message when starting Project Analyzer
When starting Project Analyzer, you may see the following error message before the application loads: System.NullReferenceException: Object referen...
Fri, 1 Apr, 2016 at 12:09 PM
Command-line parameters
 Project Analyzer supports the following command-line parameters: --project [Vision project number] : Launch Project Analyzer and automatically open t...
Mon, 16 Mar, 2015 at 12:50 PM
Upgrading from Vision 5.x or 6.x to Vision 7.x
If you're currently using Project Analyzer with Deltek Vision 5.x or 6.x, and you want to upgrade to Vision 7.x or newer, you'll need to update...
Thu, 18 Aug, 2016 at 1:53 PM
Net Revenue Projection
I went to the general settings tab and it has the 3 check boxes (Consultants, Expenses, Profit) but I did not find information on what this means. Can you t...
Tue, 12 May, 2015 at 4:23 PM
What version(s) of Deltek Vision are supported?
Currently, Project Analyzer supports Deltek Vision versions 6.x and above, including Vision 7.6.  
Mon, 21 Nov, 2016 at 4:10 PM